Bidsonline Fundraising Auctions help desk

How do the auctions work?

To bid on an auction click on the link to the auction from the home page.  You will see a listing like this:

Click on the title of the lot and you will see a screen like this:

You can also enter a maximum bid. Here you can enter your bid and the system will automatically bid on your behalf up to this amount. 

If you enter a maximum bid that is equal to another bidder’s bid then their bid will be placed first.

If you enter a maximum bid that is not consistent with the bid increments for the lot then your maximum bid will be adjusted. For example if you entered a maximum bid of $54 for the above lot it will be adjusted down to nearest bid acceptable i.e $50

If you are outbid you will receive an email with a link to that lot. Click the link in the email to bid again. At the end of the auction or the following day if the auction ends late at night you will receive an email if you are the winning bidder.

If you are the highest bidder but the reserve has not been reached you may receive an email indicating the reserve and inviting you to make an offer on the lot.

What happens at the closing time?

if there is a bid in the last 30 seconds the closing time will automatically be extented by 30 seconds.   (These times can be changed, please check the auction information.)   

Do the items have reserves?

All lots have reserves unless otherwise stated - when the reserve price is reached you see a banner:  'On the market'

Does my bid include GST?

Yes, all bids are inclusive of GST.  If the fundraiser is registered for GST you will receive a tax invoice from the fundraiser.

Are there other fees and charges.

There are no buyers premium or admin fees for fund raising auctions.   If you ask for the item to be delivered the fund raiser will advise you of the delivery fee which is on top of your winning bid amount.